HR leaders often come across sensitive cases that can easily lead to serious implications if not handled wisely. Kenz HR case management software is a perfect solution for such circumstances, allowing HR teams to manage all incoming employee requests and inquiries more efficiently. Rather than relying on traditional and outdated methods, such as spreadsheets and emails, our integrated system enables you to standardize the documentation and respond to employee requests effectively, thereby improving operational efficiency and ensuring enhanced employee experience. Using our HR case management solution, your employees can submit requests easily and check the status of their requests anytime. Our software automatically routes the incoming queries to the right HR person and gives access to the workforce to critical information.
With Kenz, you can create categories and assign groups or departments to make sure that all requests are responded timely. Also, it allows you to add documents, such as URLs, policies, forms, FAQs to provide quick links. Hence, ensuring automated workflow and better case tracking and reporting through a personalized dashboard.