Kenz Simplified HR and Payroll Processing
for Marketing Agency
Industry
Marketing & Advertising, PR
Company Size
50+ Employees
About Client
Business Challenges
BECAUSE OF LIMITED RESOURCES, THE CLIENT'S HR AND ACCOUNTS TEAM WAS HANDLING MULTIPLE RESPONSIBILITIES. ONE OF THE FINANCE ASSOCIATE’S AT THE COMPANY SAID,” ALTHOUGH MY PRIMARY ROLE IS MARKETING, I ALSO HANDLE RECRUITING AND ONBOARDING DUTIES. SWITCHING MULTIPLE ROLES COUPLED WITH PAPER-BASED PROCESSES LEAVE ZERO TIME FOR ME TO FOCUS ON STRATEGIC TASKS.” THE CLIENT WAS ALSO FACING SOME OTHER CHALLENGES AS LISTED BELOW
- Manual Processes: Most of the HR processes at the client's company were paper-based and time-consuming.. The employees having more than one administrative role in the company were facing a hard time because of complicated HR processes. Documentation of all company employees filled up the HR team workspaces. The HR team was taking multiple days to scan and input relevant information into the spreadsheets from those documents.
- Inefficient Payroll: Prior to Kenz , the HR and payroll solution they were using was inefficient. Integrating the earlier payroll vendor’s software with their time tracking and benefits tool was a nightmare. The customer service was awful as they often receive a response in weeks for their payroll concerns. On this point, the client said, “We prefer quality customer service as we work in a dynamic work environment with tight deadlines. We were shocked and disappointed that we didn’t have the same experience earlier with our payroll and HR system provider.”
- Poor Onboarding: It wasn’t just manual processes that were overwhelming for the client’s HR department. They also didn’t have an integrated onboarding solution. Everything was manual with paper new hire forms. For example, a candidate would send mail to generic carriers email addresses of the company, which would then be routed to the three-person HR team. Then, HR executives manually filter through applications, and then print and mail packets with new hire paperwork. Often, these packets were missed or uncompleted during the first day. Excessive time was spent on creating these mail packets and processing the new information. The shipping expenses were elevating cost centers too.
- Unpleasant Employee Experiences: The client company prioritizes employee satisfaction greatly. Because of complicated HR, their core value of “transparent communication,” “stress tolerance,” “result-driven focus,” and “employee-driven” was getting affected. Because of complex processes, they were unable to recognize and reward employees for their dedicated efforts in HR. The performance review and feedback process were not up to the mark because of the poor tracking process.
Our Solution
In 2019, the client shifted to Kenz for HR and payroll processing. This was a shift towards paperless HR with hesitation whether it would fit in their existing workflow or not. The company was also concerned about security, but after the first month of implementation, the client was shocked by the amazing HR capabilities of Kenz and wondered why they didn’t make a switch earlier. On Kenz , the client HR manager said,
Kenz has streamlined all our HR and payroll processes. Since its implementation, our paper-processes related to onboarding, payroll and performance have become truly digital. Gone are the days of searching key employee documents through large cabinets. Our efficiency and team productivity have doubled with maximum cost savings.
The shift to Kenz has also streamlined the onboarding and recruiting processes at the client company. Now when applicants apply and get elected - their data automatically flows through the new hires’ paper docs to the onboarding system, ensuring a seamless digital onboarding experience. The new hires’ important details also get synced automatically with the payroll and HR system. The HR manager said, “Unlike earlier, now we don’t require to send mail packets comprising of new hires paperwork and waste hours. The complete digital onboarding process of Kenz let new employees work from day one without worrying about documentation.”
Having less time spent on manual processes allowed new hires to spend more time with their new team and make social connections. This improved employee experience and level of engagement at the client workplace. Besides onboarding, shifting to Kenz also improved payroll processing at the branding agency. The HR team spends minimal time on tracking missed punches and PTOs as the system was able to able to sync all of this data with payroll and HR automatically, as well as, sent missing punches alerts to employees through email. Everything become paperless, the HR team was able to add quick payroll notes, view snapshots of the entire department time-of requests, download payroll reports, view analytics, and more.
Highlights
Here are some impactful features of our united HR solution, Kenz .
Analytics and Reporting
Reporting and data are crucial when it comes to accounting and payroll processing. And, with Kenz the clients’ HR team didn’t require spending long hours preparing reports on turnover and expenses. The seamless integration of expense reporting into payroll increased accuracy. Everything was handled digitally and process automatically through payroll. Kenz payroll makes automatic tax calculations and benefits deductions- leaving very little space for manual work.
Intuitive Dashboard
Kenz has a user-friendly and intuitive dashboard that enables employees to access all crucial company information from the dashboard. Employees can track work hours, punch-in/out, make PTOs requests, view paystubs, download benefits statements, view company updates, and more from the dashboard itself with few easy clicks. While employers can see trends across performance, productivity, engagement, and payroll across their organization with rich dashboard visualizations and reports.Here are Numbers That Speaks Volumes
About Our Quality Results
2x
time savings realized by clients in recruiting/onboarding tasks.
54%
improvement in time required for payroll processing.
31%
improvement in performance review processes.
2x
improvement in employee engagement level.
With Kenz
, Payroll Processing Becomes
Fast,Paperless and Efficient
Considering Kenz ?
Here’s What Our Client Has to Say
“We really love the user-friendliness and intuitive aspect of Kenz ’s unified HR solution. It eliminates the manual, paper-based process from recruiting, onboarding, time tracking, and payroll tasks. Our HR teams are now able to process payroll in a day or two, instead of weeks. Having a single source of employee record saves time and energy for HR teams and allows them to focus on strategic areas like culture, engagement, performance, etc. ”
The San Francisco-based marketing agency is one of the 1000+ businesses that are using Kenz for HR, payroll, time-tracking, and benefits administration needs.
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The client is a leading marketing and branding agency in Los Angeles, California. Established in 2001, this 50+ employee agency serves the restaurant & hospitality industry mainly. The company offers all kinds of marketing services, including content marketing, digital marketing, email marketing, PPC, social media marketing, reputation management, and more. The client has a strong team of marketing professionals who work in a close-knit community. The company strongly feels employees satisfaction is pivotal for their business growth and customer success.